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A world without quality management systems would be completely haphazard and would sell bad products without improvement or with inconsistency.
Many organisations would follow wrong practices and would never attempt to learn from the mistake. They will have to go for repairs and rework, which would take a toll on time and money.
Their customers would receive bad products. Overall, organisations would have unhappy customers and would never get a chance for repeat orders. Products advertised would not have a good demand and may be bad to use.
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Quality management leads the products and services that are required by the customer to be consistent, safe, and reliable. Quality management increases efficiency and profitability. ISO 9001 provides a reliable framework through which companies can set up their quality management system.
ISO has developed 21,985 standards to improve the quality of life for people. The standards set have covered all the topics from air to sound quality and hygiene and packing. ISO 9001 Quality Management Standard is the most widely implemented standard for quality management systems.
In 2016, more than a million organizations worldwide were given ISO 9001 certificates. The increase in ISO certification is increasing at a rate of 6.9%. ISO 9001 has many benefits for the organization and hence the percentage is increasing daily. We have consolidated the Top 10 Reasons Why You Need ISO 9001 certification.
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1. Improved Processes
ISO 9001 addresses all key processes in the company part from quality control. It has a comprehensive framework. ISO implementation ensures improved production and service. It also caters to avoid rework and is cost-effective.
It is all about quality processes. A process-based Quality Management System connects interrelated processes to form a cohesive environment to ensure that processes are not only managed individually but also with a view on how they affect other processes within the company.
ISO would not give you the process but it would surely give you a holistic and systematic approach to relate and cater the process, giving better process integration.
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2. Better Decision-Making
Good decision-making is the key to a successful business. ISO 9001’s structured framework for quality management provides information and processes for fact-based decisions that rely on evidence.
This helps the management to make better decisions. ISO 9001 has a built-in process for gathering and analyzing the data.
Management will get insights into the processes and their work. If required they can tweak the same. Thus, your decision-making process will improve based on proper information.
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3. More Revenue and Profit
Customers want quality, and they surely pay for the same. Hence ISO 9001-certified organizations are well recognized and have almost 7% more payments made by the customers.
They have better sales growth with improved financial performance. Many organizations also have an increase in their product as well as market share.
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4. Support for Industry-Specific Standards
ISO 9001 has additional benefits. It sets the foundation for other industry-specific standards, such as ISO 14001 (environmental management), ISO 20000 (IT service management), ISO 13485 (medical devices), and ISO/TS 16949 (automotive industry).
Implementing ISO 9001 first makes the addition of other management standards quick and easy.
Your investment in ISO 9001 will not only provide worldwide recognized quality management, but also a significant cost reduction.
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5. Better Credibility and Improved Perception
ISO 9001 certification is a clear indicator that a company is committed to quality. ISO 9001 is the world’s most well-known quality standard.
Your potential customers will automatically have a better perception of your company if you can advertise your ISO 9001 certification. ISO 9001 certification adds credibility to advertising and marketing as well.
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6. Requirements for Government Contracts
For certain types of companies, government contracts can be the main source of earnings. Government contracts require a lot of hoops to jump through, starting with an involved RFP or tender process. ISO 9001 helps your organization to get public sector projects.
Many times it is a mandate to have ISO 9001 certification to bid for government tenders. Many private sector companies require ISO 9001 certification.
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7. Reduced Costs
With ISO 9001, you would improve your quality management system. You would improve your product or service. The rework would be reduced drastically. With improved operational processes, production and service provision will become efficient and error-free, resulting in reduced costs and an improved bottom line.
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8. Smoother Ordering and Customer Interaction
ISO 9001-certified companies have better order processes. The placement of customer orders will become smoother and missouts will be avoided.
Customers would not be required to ask the same questions. These processes improve operational efficiency as well as reduce friction with customers.
9. Greater Customer Satisfaction
If you have good operational processes that are running smoothly and efficiently, then the organization will have happy customers. Companies that have ISO 9001 certification have reported that their customers are more satisfied.
Increased customer satisfaction not only leads to an increase in customer loyalty but also satisfied customers are also willing to pay more.
Increased customer satisfaction and more efficient operations will both reflect positively on the bottom line, increasing value for your shareholders.
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10. No Need to Reinvent the Wheel
ISO 9001 standard is a set of detailed requirements that are proven to work. Using ISO 9001 as the framework for your quality management system you need not start from the square one. This would help to set right at first time. ISO 9001 provides a proven framework for your company’s quality management system.
ISO 9001 is the most well-known and most widely implemented standard for quality management systems worldwide. With ISO 9001 as the foundation for your quality management system leverages tried-and-true processes created, tested, and implemented by international experts and top companies worldwide.
Once you are registered ISO 9001 organisation, you will have improved processes, improved financials and improved systems. You can enjoy better profitability, which comes only with satisfied customers who are willing to pay for quality. Employees too would be satisfied with first at the right time approach and would have improved productivity.
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